100% Cash Back Policy

We are offering 100% cash back in your Suryainfoweb wallet if our software features are not as per described in the demo video or product page. 100% cash back will be given as per following conditions.

  1. Customer should raise the claim within 30 days from purchase date.
  2. Claim will be accepted on our claim form only.
  3. Once claim filed, A resolution ticket will be raised where you must prove that claim is genuine.
  4. Proof will be accepted in the image, video and text formats only.
  5. Our team will guide you on ticket and you should reply on ticket within 72 hours from received.
  6. If you will be failed to respond our ticket within given time frame then your claim will be rejected. No further claim will be accepted.
  7. Resolution process will takes time up to thirty business days from claim raised date.
  8. Claim will be filed if any two major features mentioned in the product description are not available with received software.
  9. Our first priority to provide you the features those are missing with received software. if we will able to provide you the missing features within 30 days from claim raised then no cash back will be processed.
  10. If we will be failed to provide you the resolution within 30 business days from raised claim, your cash back will be approved.
  11. Upon approval of cashback your amount will be credited on your wallet account with us within 7 business days from approval date.
  12. Claim will not be accepted if reason is beyond above mentioned the terms and conditions.
  13. All rights are reserved.
  14. We have right to cancel or modify this offer any time without prior notice.
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